Sunday, July 5, 2009

Sign-N-Tours Problems

Dorothy Garner claimed that she's the owner of the Sign-n-tours. I have researched and discovered that she WORKS for Homeric Tours and other tour companies. She doesn't NOT own a travel ageny/company. She is not licensed travel agent unless she claims somewhere on the website which I didn't find anywhere. However, it is not required by law to have a licensed travel agent . Rhode Island is the only state that required certification. I expect more states will follow.

I have been on tours with Trafalgar for 8 years and was very pleased with their service. Their website is professional. They have excellent discounts. You can book it online. You can't book it online with Sign-N-Tours. That's a huge disadvantage for Sign-N-Tours. You'd have to fill out the reservation forms and wait for weeks!! That is so 1980's! This is 2009!


The Classical Greece Tour is $3,787 per person. The price seems outrageous. You could find a cheaper elsewhere. Her website is poorly designed. There is no mention about the history of Sign-n-Tours. She require $350 deposit. It does not say if it is refundable or non refundable.

There is no terms & conditions on her website. How odd, huh? There will be no discount at all if used by credit card, WTF? Most tour companies do offer a huge discount if used by credit card. If you write a check, you will get a discount. It doesn't say how much discount you will be getting. Most tour companies do show how much discount you will be getting BEFORE you actually pay for it.... Writing a check is an old fashioned. 90 percent of us use credit card(s) or debit cards.

The Castles Along The Rhine and Danube Tour for 2010 indicated that the $250.00 is for handle fee and is non refundable if cancel for any reason. Most tour companies do not charge for that. That's beyond insane!

I wish Dorothy the best of luck with her travel agency.